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Alias Directory Services Operational
Peru Operational
Yepex Operational
Peru Operational
Status Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Monthly Maintenance Activity Apr 8, 2026 11:00-17:00 UTC

Reported Start Time:11:00 GMT 8 April 2026
Reported End Time:17:00 GMT 8 April 2026

Description: We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:Clients may experience disruption during the allotted times listed.

Additional Support: For any other inquiry or report please submit a case on Visa Access/VSH portal.
Posted on Mar 31, 2026 - 17:33 UTC

Yepex Deployment to Production Apr 13, 2026 05:00-11:00 UTC

Reported Start Time:05:00 GMT 13 April 2026
Reported End Time:11:00 GMT 13 April 2026

Description: We would like to inform you about a scheduled release activity to our services in the production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Posted on Apr 01, 2026 - 21:47 UTC
Apr 5, 2026

No incidents reported today.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
Yepex Deployment to Production
Completed - The scheduled maintenance has been completed.
Apr 2, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 05:00 UTC
Scheduled - Reported Start Time:05:00 GMT 2 April 2026
Reported End Time:11:00 GMT 2 April 2026

Description: We would like to inform you about a scheduled release activity to our services in the production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Apr 1, 17:52 UTC
Apr 1, 2026
Yepex Deployment to Sandbox
Completed - The scheduled maintenance has been completed.
Apr 1, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 14:00 UTC
Scheduled - Reported Start Time:14:00 GMT 1 April 2026
Reported End Time:23:00 GMT 1 April 2026

Description: We would like to inform you about a scheduled release activity to our services in the sandbox environment for Yepex services. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:Clients may experience disruption during the allotted times listed.

Additional Support: For any other inquiry or report please submit a case on Visa Access/VSH portal.
Mar 27, 17:54 UTC
Mar 31, 2026
Yepex Deployment to Production
Completed - The scheduled maintenance has been completed.
Mar 31, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 05:00 UTC
Scheduled - Reported Start Time:05:00 GMT 31 March 2026
Reported End Time:11:00 GMT 31 March 2026

Description: We would like to inform you about a scheduled release activity to our services in the production environment for Payment Initiation Services and YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Mar 30, 16:57 UTC
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
Corrective Maintenance Activity
Completed - The scheduled maintenance has been completed.
Mar 27, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 05:00 UTC
Scheduled - We would like to inform you about a corrective maintenance activity to our services in the production environment.

This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

No impact expected for the clients during the allotted times listed

In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”.

For any other inquiry or report please submit a case on Visa Access/VSH portal.
Mar 27, 04:02 UTC
Mar 26, 2026

No incidents reported.

Mar 25, 2026
Monthly Maintenance Activity
Completed - The scheduled maintenance has been completed.
Mar 25, 08:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 05:00 UTC
Scheduled - Reported Start Time: 05:00 GMT, 25 March 2026
Reported End Time: 11:00 GMT, 25 March 2026

Description: We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the time window.

Additional Support: For any other inquiry or report please submit a case on Visa Access/VSH portal.
Mar 18, 06:39 UTC
Peru | Directory Ecosystem Maintenance | Directories | BIM Directory Related | 25/03/2026
Resolved - BIM has informed their maintenance activity has been completed.

YellowPepper has enabled the BIM Directory services at 02:00 GMT -5 and will continue with the monitoring activities.

Reported Start Time: 01:03 GMT -5
Reported End Time: 02:04 GMT -5

Impact: This may have prevented requests to resolve BIM Directory aliases to be successful.

Next Update: No further updates

“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Mar 25, 07:17 UTC
Identified - YellowPepper is aware of an Alias Directory service unavailability related to BIM affecting interoperability clients in Peru. This unavailability is due to a maintenance activity communicated by BIM.

Due to the observed unavailability caused by the maintenance activity, YellowPepper has proceeded to disabled the BIM Directory services at 01:19 GMT -5.

Reported Start Time: 01:03 GMT -5

Impact: This may prevent requests to resolve BIM Directory aliases to be successful

Next Update: When more information is available.

Incident #: INC24746147

“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Mar 25, 06:28 UTC
Compliance Platform Updates Yepex Production
Completed - The scheduled maintenance has been completed.
Mar 25, 06:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 05:01 UTC
Scheduled - Reported Start Time:05:00 GMT 25 March 2026
Reported End Time:11:00 GMT 25 March 2026

Description: We would like to inform you about a scheduled maintenance activity to our services in the production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Mar 20, 17:29 UTC
Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026
Peru | Directory Ecosystem Maintenance | Directories | CCE Directory Related | 22/03/2026
Resolved - YellowPepper is monitoring the service, and it is performing well.
The event related to client maintenance activity has been resolved.

Reported Start Time: 22 March 2026, 00:04 GMT-5
Reported End Time: 22 March 2026, 05:00 GMT-5

Impact: This may have prevented requests to resolve CCE Directory aliases to be successful.

Next Update: No further updates

Incident #:INC24701783

“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Mar 22, 10:35 UTC
Monitoring - Our client has confirmed that their maintenance activity has been completed.

YellowPepper has enabled the CCE Directory services at 05:00 GMT-5 and will continue with the monitoring activities.

Reported Start Time: 22 March 2026, 00:04 GMT-5
Reported End Time: 22 March 2026, 05:00 GMT-5

Impact: This may have prevented requests to resolve CCE Directory aliases to be successful.

Next Update: When more information is available

Incident #:INC24701783

“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Mar 22, 10:25 UTC
Identified - Due to the observed unavailability caused by the maintenance activity, YellowPepper has proceeded to disabled the CCE Directory services at 00:20 GMT -5.

Reported Start Time: 00:04 GMT -5

Impact: This may prevent requests to resolve CCE Directory aliases to be successful

Next Update: When more information is available

Incident #: INC24701783

“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Mar 22, 05:30 UTC
Investigating - YellowPepper is aware of an Alias Directory service unavailability related to CCE affecting interoperability clients in Peru. This unavailability is due to a maintenance activity communicated by CCE.

Reported Start Time: 00:04 GMT -5

Impact: This may prevent requests to resolve CCE Directory aliases to be successful

Next Update: When more information is available.

Incident #: TBD

“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Mar 22, 05:23 UTC
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