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Alias Directory Services Operational
Peru Operational
Yepex Operational
Peru Operational
Status Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Compliance platform updates YEPEX/PIS SBX Feb 18, 2026 11:00-18:00 UTC

Reported Start Time: 18 February 2026 at 06:00 GMT-5
Reported End Time: 18 February 2026 at 13:00 GMT-5

Description: We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment for Payment Initiation Services and YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.

Impact: Clients may experience disruption during the allotted times listed.

Additional Support: For any other inquiry or report please submit a case on Visa Access/VSH portal.
Posted on Feb 13, 2026 - 17:21 UTC

Monthly Maintenance Activity - Alias Directory Services - Sandbox Environment Feb 18, 2026 11:00-17:00 UTC

Reported Start Time: 18 February 2026 11:00 GMT
Reported End Time: 18 February 2026 17:00 GMT

Description:
We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:
Clients may experience disruption during the allotted times listed

Additional Support: For any other inquiry or report please submit a case on Visa Access/VSH portal.
Posted on Feb 11, 2026 - 15:07 UTC
Feb 16, 2026

No incidents reported today.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026
Yepex & PIS Deployment to Sandbox
Completed - The scheduled maintenance has been completed.
Feb 13, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 16:00 UTC
Scheduled - Reported Start Time:13 February 2026 at 11:00 GMT-5
Reported End Time: 13 February 2026 at 17:00 GMT-5

Description: We would like to inform you about a scheduled release activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the allotted times listed

Additional Support: For any other inquiry or report please submit a case on Visa Access/VSH portal.
Feb 12, 18:22 UTC
Feb 12, 2026
Peru | Directory Ecosystem Maintenance | Directories | BIM Directory Related | 12/02/2026
Resolved - YellowPepper is monitoring the service, and it is performing well. The event related to BIM's maintenance activity has been resolved.

Reported Start Time: 01:04 AM GMT-5 on 12 February 2026
Reported End Time: 02:02 AM GMT-5 on 12 February 2026

Impact: This may have impacted client’s ability to resolve aliases and/or send and receive funds from or to BIM.

Next Update: No further updates

Incident #: INC24107009

“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Feb 12, 07:21 UTC
Monitoring - BIM has informed the maintenance activity has been completed, YellowPepper has enabled the BIM Directory services at 01:59 GMT -5.

Reported Start Time: 01:04 AM GMT-5 on 12 February 2026

Impact: This may have impacted client’s ability to resolve aliases and/or send and receive funds from or to BIM.

Next Update: When more information is available

Incident: INC24107009

“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Feb 12, 07:03 UTC
Update - Due to the observed intermittence caused by the maintenance activity, YellowPepper has proceeded to disabled the BIM Directory services at 01:19 GMT -5.

Reported Start Time: 01:04 AM GMT-5 on 12 February 2026

Impact: This may impact client’s ability to resolve aliases and/or send and receive funds from or to BIM.

Next Update: When more information is available

Incident: INC24107009

“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Feb 12, 06:36 UTC
Identified - YellowPepper is aware of an Alias Directory service unavailability related to BIM affecting interoperability clients in Peru. This unavailability is due to a maintenance activity communicated by BIM.

Reported Start Time: 01:04 AM GMT-5 on 12 February 2026

Impact: This may impact client’s ability to resolve aliases and/or send and receive funds from or to BIM.

Next Update: As status changes

Incident: TBD

“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Feb 12, 06:24 UTC
Feb 11, 2026
External Directory oAuth Credential Renewal SBX
Completed - The scheduled maintenance has been completed.
Feb 11, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 19:00 UTC
Scheduled - Reported Start Time:11 February 2026 at 14:00 GMT-5
Reported End Time: 11 February 2026 at 18:00 GMT-5

Description: We would like to inform you about a scheduled activity to our services in the sandbox environment. This activity is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability. In the case of an impacting event following the activity performed, please report the issue by creating a case on Visa Access/VSH portal.

Impact: Clients may experience disruption during the allotted times listed.

Additional Support: For any other inquiry or report please submit a case on Visa Access/VSH portal.
Feb 10, 19:54 UTC
Monthly Maintenance Activity - Production Environment
Completed - The scheduled maintenance has been completed.
Feb 11, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 05:00 UTC
Scheduled - Reported Start Time: 11 February 2026 05:00 GMT
Reported End Time: 11 February 2026 11:00 GMT

Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:
Clients may experience disruption during the allotted times listed

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Feb 4, 11:04 UTC
Compliance Platform Updates YEPEX PROD
Completed - The scheduled maintenance has been completed.
Feb 11, 06:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 05:01 UTC
Scheduled - Reported Start Time: 05:00 GMT 11 February 2026
Reported End Time:11:00 GMT 11 February 2026

Description: We would like to inform you about a scheduled maintenance activity to our services in the production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Feb 4, 16:32 UTC
Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026
Yepex & PIS Deployment to Production - Corrective Maintenance
Completed - The scheduled maintenance has been completed.
Feb 7, 06:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 05:15 UTC
Scheduled - Reported Start Time: 05:15 GMT, 7 February 2026
Reported End Time: 11:00 GMT, 7 February 2026

Description: We would like to inform you about a corrective maintenance activity to our services in the production environment.

Impact:Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

1. Report the issue on Visa Access/VSH
2. Call +1-877-847-2577
3. Enter the organization BID followed by the # sign
4. Press number 0 if BID is unknown
5. Select option 2 - "Value Added Services"
6. Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”.
Feb 7, 05:11 UTC
Feb 6, 2026
Yepex & PIS Deployment to Production
Completed - The scheduled maintenance has been completed.
Feb 6, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 05:00 UTC
Scheduled - Reported Start Time: 05:00 GMT 6 February 2026
Reported End Time:11:00 GMT 6 February 2026

Description: We would like to inform you about a scheduled maintenance activity to our services in the Production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Feb 2, 22:15 UTC
Feb 5, 2026

No incidents reported.

Feb 4, 2026
Monthly Maintenance Activity - Alias Directory Services Peru- Sandbox Environment
Completed - The scheduled maintenance has been completed.
Feb 4, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 11:00 UTC
Scheduled - Reported Start Time: 04-02-2026 11:00 GMT
Reported End Time: 04-02-2026 17:00 GMT

Description: We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment.

This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577
Enter the organization BID followed by the # sign
Press number 0 if BID is unknown
Select option 2 - "Value Added Services"
Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”.
For any other inquiry or report please submit a case on Visa Access/VSH portal.
Jan 30, 07:04 UTC
Yepex Notifications Deployment to Production
Completed - The scheduled maintenance has been completed.
Feb 4, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 05:00 UTC
Scheduled - Reported Start Time: 4 February 2026 at 00:00 GMT-5
Reported End Time: 4 February 2026 at 06:00 GMT-5

Description: We would like to inform you about a scheduled maintenance activity to our services in the Production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Feb 3, 21:15 UTC
Feb 3, 2026
PROD US Maintainance
Completed - The scheduled maintenance has been completed.
Feb 3, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 05:00 UTC
Scheduled - Reported Start Time: 3 February 2026 at 00:00 GMT-5
Reported End Time: 3 February 2026 at 06:00 GMT-5

Description: We would like to inform you about a scheduled maintenance activity to our services in the ADS US PROD environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the time window related.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Jan 29, 18:17 UTC
Yepex & PIS Deployment to Sandbox
Completed - The scheduled maintenance has been completed.
Feb 3, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 22:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 2, 21:07 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 2, 21:04 UTC
Scheduled - Reported Start Time: 2 February 2026 at 17:00 GMT-5
Reported End Time: 2 February 2026 at 21:00 GMT-5

Description: We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the allotted times listed.

Additional Support: For any other inquiry or report please submit a case on Visa Access/VSH portal.
Feb 2, 19:20 UTC
Feb 2, 2026
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