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Alias Directory Services
Operational
Peru
Operational
Yepex
Operational
Peru
Operational
Status Page
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 29, 2026
Resolved -
YellowPepper is monitoring the service, and it is performing well.
The event related to BIM directory degradation affecting interoperability clients in Peru has been resolved.
Reported Start Time: 28 September 2026, 20:30 GMT-5.
Reported End Time: 28 September 2026, 21:56 GMT-5.
Impact: This may impact client’s ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: No further updates
Incident #: INC27111757
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Sep 29, 03:15 UTC
The event related to BIM directory degradation affecting interoperability clients in Peru has been resolved.
Reported Start Time: 28 September 2026, 20:30 GMT-5.
Reported End Time: 28 September 2026, 21:56 GMT-5.
Impact: This may impact client’s ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: No further updates
Incident #: INC27111757
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Sep 29, 03:15 UTC
Investigating -
YellowPepper is aware of a directory degradation related to BIM affecting interoperability clients in Peru. An increase in API {Inquiry or Resolve} errors are affecting the BIM Directory.
Due to the observed unavailability, YellowPepper has disabled the BIM directory services at 20:40 GMT-5.
Reported Start Time: 28 September 2026, 20:30 GMT-5.
Impact: This may impact client’s ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: When more information is available.
Incident #: INC27111757
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Sep 29, 01:46 UTC
Due to the observed unavailability, YellowPepper has disabled the BIM directory services at 20:40 GMT-5.
Reported Start Time: 28 September 2026, 20:30 GMT-5.
Impact: This may impact client’s ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: When more information is available.
Incident #: INC27111757
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Sep 29, 01:46 UTC
Sep 28, 2026
Completed -
The scheduled maintenance has been completed.
Sep 28, 23:00 UTC
Sep 28, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 15:00 UTC
Sep 28, 15:00 UTC
Scheduled -
Reported Start Time: 28 September 2026, 15:00 GMT
Reported End Time: 28 September 2026, 23:00 GMT
Description: We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact: Clients may experience disruption during the allotted times listed.
Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal.
Sep 25, 14:24 UTC
Reported End Time: 28 September 2026, 23:00 GMT
Description: We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact: Clients may experience disruption during the allotted times listed.
Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal.
Sep 25, 14:24 UTC
Sep 27, 2026
No incidents reported.
Sep 26, 2026
No incidents reported.
Sep 25, 2026
Resolved -
YellowPepper has enabled the BIM directory services at 10:55 GMT. YellowPepper is monitoring the service, and it is performing well.
The event related to BIM affecting clients in Peru has been resolved.
Reported Start Time: 25 September 2026, 08:23 GMT
Reported End Time: 25 September 2026, 10:55 GMT.
Impact: This may impact client's ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: No further updates
Incident #: INC27090618
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Sep 25, 11:02 UTC
The event related to BIM affecting clients in Peru has been resolved.
Reported Start Time: 25 September 2026, 08:23 GMT
Reported End Time: 25 September 2026, 10:55 GMT.
Impact: This may impact client's ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: No further updates
Incident #: INC27090618
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Sep 25, 11:02 UTC
Identified -
YellowPepper is aware of an Alias Directory service unavailability related to BIM affecting interoperability clients in Peru. This unavailability is due to a maintenance activity communicated by BIM.
Due to the observed unavailability caused by the maintenance activity YellowPepper has disabled the BIM directory services at 08:28 GMT.
Reported Start Time: 25 September 2026, 08:23 GMT.
Impact: This may impact client's ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: When more information is available.
Incident #: INC27090618
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Sep 25, 08:31 UTC
Due to the observed unavailability caused by the maintenance activity YellowPepper has disabled the BIM directory services at 08:28 GMT.
Reported Start Time: 25 September 2026, 08:23 GMT.
Impact: This may impact client's ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: When more information is available.
Incident #: INC27090618
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Sep 25, 08:31 UTC
Sep 24, 2026
Completed -
The scheduled maintenance has been completed.
Sep 24, 23:00 UTC
Sep 24, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 19:00 UTC
Sep 24, 19:00 UTC
Scheduled -
Reported Start Time: 24 September 2026, 19:00 GMT
Reported End Time: 24 September 2026, 23:00 GMT
Description:
We would like to inform you about a scheduled release activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may not experience disruption during the allotted times listed.
Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 23, 20:39 UTC
Reported End Time: 24 September 2026, 23:00 GMT
Description:
We would like to inform you about a scheduled release activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may not experience disruption during the allotted times listed.
Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 23, 20:39 UTC
Completed -
The scheduled maintenance has been completed.
Sep 24, 11:00 UTC
Sep 24, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 05:00 UTC
Sep 24, 05:00 UTC
Scheduled -
Reported Start Time: 24 September 2026, 05:00 GMT
Reported End Time: 24 September 2026, 11:00 GMT
Description:
We would like to inform you about a scheduled release activity to our services in the production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed.
Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform". For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 20, 09:26 UTC
Reported End Time: 24 September 2026, 11:00 GMT
Description:
We would like to inform you about a scheduled release activity to our services in the production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed.
Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform". For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 20, 09:26 UTC
Sep 23, 2026
Completed -
The scheduled maintenance has been completed.
Sep 23, 11:00 UTC
Sep 23, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 05:00 UTC
Sep 23, 05:00 UTC
Scheduled -
Reported Start Time: 23 September 2026, 05:00 GMT
Reported End Time: 23 September 2026, 11:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed.
Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 15, 13:20 UTC
Reported End Time: 23 September 2026, 11:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed.
Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 15, 13:20 UTC
Completed -
The scheduled maintenance has been completed.
Sep 23, 08:51 UTC
Sep 23, 08:51 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 05:01 UTC
Sep 23, 05:01 UTC
Scheduled -
Reported Start Time: 23 September 2026, 05:00 GMT
Reported End Time: 23 September 2026, 11:00 GMT
Description: We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability. The activity includes platform maintenance and upgrades of Kubernetes cluster add-ons and supporting components to maintain supported versions, address security vulnerabilities, and improve platform stability and reliability.
Impact: Clients may experience disruption during the allotted maintenance window.
Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 17, 08:27 UTC
Reported End Time: 23 September 2026, 11:00 GMT
Description: We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability. The activity includes platform maintenance and upgrades of Kubernetes cluster add-ons and supporting components to maintain supported versions, address security vulnerabilities, and improve platform stability and reliability.
Impact: Clients may experience disruption during the allotted maintenance window.
Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 17, 08:27 UTC
Sep 22, 2026
Completed -
The scheduled maintenance has been completed.
Sep 22, 11:00 UTC
Sep 22, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 05:00 UTC
Sep 22, 05:00 UTC
Scheduled -
Reported Start Time: 22 September 2026, 05:00 GMT
Reported End Time: 22 September 2026, 11:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed.
Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 9, 22:09 UTC
Reported End Time: 22 September 2026, 11:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed.
Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 9, 22:09 UTC
Sep 21, 2026
No incidents reported.
Sep 20, 2026
Resolved -
YellowPepper has enabled the BIM directory services at 07:41 GMT. YellowPepper is monitoring the service, and it is performing well.
The event related to BIM affecting clients in Peru has been resolved.
Reported Start Time: 20 September 2026, 07:19 GMT
Reported End Time: 20 September 2026, 07:41 GMT
Impact: This may impact client's ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: No further updates
Incident #: INC27045113
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Sep 20, 08:04 UTC
The event related to BIM affecting clients in Peru has been resolved.
Reported Start Time: 20 September 2026, 07:19 GMT
Reported End Time: 20 September 2026, 07:41 GMT
Impact: This may impact client's ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: No further updates
Incident #: INC27045113
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Sep 20, 08:04 UTC
Identified -
YellowPepper is aware of an Alias Directory service unavailability related to BIM affecting interoperability clients in Peru. This unavailability is due to a maintenance activity communicated by BIM.
Due to the observed unavailability caused by the maintenance activity YellowPepper has disabled the BIM directory services at 07:22 GMT.
Reported Start Time: 20 September 2026, 07:19 GMT
Impact: This may impact client's ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: When more information is available.
Incident #: INC27045113
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Sep 20, 07:27 UTC
Due to the observed unavailability caused by the maintenance activity YellowPepper has disabled the BIM directory services at 07:22 GMT.
Reported Start Time: 20 September 2026, 07:19 GMT
Impact: This may impact client's ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: When more information is available.
Incident #: INC27045113
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Sep 20, 07:27 UTC
Sep 19, 2026
No incidents reported.
Sep 18, 2026
Completed -
The scheduled maintenance has been completed.
Sep 18, 22:00 UTC
Sep 18, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 13:00 UTC
Sep 18, 13:00 UTC
Scheduled -
Reported Start Time: 13:00 GMT on September 18, 2026
Reported End Time: 22:00 GMT on September 18, 2026
Description: We would like to inform you about a scheduled release activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact: Clients may experience disruption during the allotted times listed.
Additional Support: For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 17, 04:54 UTC
Reported End Time: 22:00 GMT on September 18, 2026
Description: We would like to inform you about a scheduled release activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact: Clients may experience disruption during the allotted times listed.
Additional Support: For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 17, 04:54 UTC
Sep 17, 2026
No incidents reported.
Sep 16, 2026
Completed -
The scheduled maintenance has been completed.
Sep 16, 18:00 UTC
Sep 16, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 11:00 UTC
Sep 16, 11:00 UTC
Scheduled -
Reported Start Time: 16 September 2026, 11:00 GMT
Reported End Time: 16 September 2026, 18:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances.
This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed
Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Report the issue on Visa Access/VSH
Call +1-877-847-2577
Enter the organization BID followed by the # sign
Press number 0 if BID is unknown
Select option 2 - "Value Added Services"
Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”.
For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 10, 07:12 UTC
Reported End Time: 16 September 2026, 18:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances.
This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed
Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Report the issue on Visa Access/VSH
Call +1-877-847-2577
Enter the organization BID followed by the # sign
Press number 0 if BID is unknown
Select option 2 - "Value Added Services"
Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”.
For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 10, 07:12 UTC
Completed -
The scheduled maintenance has been completed.
Sep 16, 14:34 UTC
Sep 16, 14:34 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 11:00 UTC
Sep 16, 11:00 UTC
Scheduled -
Reported Start Time: September 16, 2026 11:00 GMT
Reported End Time: September 16, 2026 17:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed
Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Report the issue on Visa Access/VSH Call +1-877-847-2577
Enter the organization BID followed by the # sign
Press number 0 if BID is unknown
Select option 2 - "Value Added Services"
Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”.
For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 8, 05:28 UTC
Reported End Time: September 16, 2026 17:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed
Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Report the issue on Visa Access/VSH Call +1-877-847-2577
Enter the organization BID followed by the # sign
Press number 0 if BID is unknown
Select option 2 - "Value Added Services"
Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”.
For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 8, 05:28 UTC
Completed -
The scheduled maintenance has been completed.
Sep 16, 11:01 UTC
Sep 16, 11:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 05:00 UTC
Sep 16, 05:00 UTC
Scheduled -
Reported Start Time: 16 Sep 2026 05:00 GMT
Reported End Time: 16 Sep 2026 11:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed.
Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 10, 18:00 UTC
Reported End Time: 16 Sep 2026 11:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed.
Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 10, 18:00 UTC
Resolved -
YellowPepper has enabled the BIM directory services at 09:28 GMT. YellowPepper is monitoring the service, and it is performing well.
The event related to BIM affecting clients in Peru has been resolved.
Reported Start Time: 16 September 2026, 07:30 GMT
Reported End Time: 16 September 2026, 09:28 GMT
Impact: This may impact client's ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: No further updates
Incident #: INC27013873
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Sep 16, 09:38 UTC
The event related to BIM affecting clients in Peru has been resolved.
Reported Start Time: 16 September 2026, 07:30 GMT
Reported End Time: 16 September 2026, 09:28 GMT
Impact: This may impact client's ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: No further updates
Incident #: INC27013873
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Sep 16, 09:38 UTC
Identified -
YellowPepper is aware of an Alias Directory service unavailability related to BIM affecting interoperability clients in Peru. This unavailability is due to a maintenance activity communicated by BIM.
Due to the observed unavailability caused by the maintenance activity YellowPepper has disabled the BIM directory services at 07:34 GMT.
Reported Start Time: 16 September 2026, 07:30 GMT
Impact: This may impact client's ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: When more information is available.
Incident #: INC27013873
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Sep 16, 07:37 UTC
Due to the observed unavailability caused by the maintenance activity YellowPepper has disabled the BIM directory services at 07:34 GMT.
Reported Start Time: 16 September 2026, 07:30 GMT
Impact: This may impact client's ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: When more information is available.
Incident #: INC27013873
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Sep 16, 07:37 UTC
Sep 15, 2026
Completed -
The scheduled maintenance has been completed.
Sep 15, 12:00 UTC
Sep 15, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 06:00 UTC
Sep 15, 06:00 UTC
Scheduled -
Reported Start Time: 15 September 2026, 05:00 GMT
Reported End Time: 15 September 2026, 11:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed
Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 11, 17:57 UTC
Reported End Time: 15 September 2026, 11:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed
Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Sep 11, 17:57 UTC